Huge thanks to HelpSpot for being the first to sponsor Support Ops.
HelpSpot lets you manage email, provide customer self service, and handle an unlimited number of tickets all for $239/agent for life. Customers can contact you through email, phone, or a web help site. Best of all, you can download it yourself to run on your own servers or partner with them to host it. You actually own it rather than just renting it from some company.
It’s a free 45 day trial with absolutely no strings attached. Save $100 when you check it out at helpspot.com/