This week – we’re talking about high touch customer support. When we think of customer support, it’s usually a team of support pros answering emails and such as they come in. With high touch, we’re looking at other support channels like one-on-one video chats with customers, specific accounts reps, and so-on.
All that and more from the best team in customer support on this episode of the live Support Hangout!
Watch to the show
Show Notes and Links
This week’s shoutouts
Our partner – Snappy
Most customer support apps have some kind of learning curve as you try to figure it out. With Snappy, their new interface is drop dead easy to use and lets you focus on what matters most – your customers.
They’ve got a great 30 day entirely free trial so go check them out here.