This week’s show centers around one question – How do you train new customer support pros? Getting a new support pro up to speed can be a challenge. These are the people dealing with your customers every day so you want to make sure they’re trained right from the moment they start.
All that and more from the best team in customer support on this episode of the live Support Hangout!
Watch to the show
Show Notes and Links
This week’s shoutouts
- From Carolyn – Walgreens
- From Jeff – Wikipedia
- From Chase L. – Next Draft
- From Chase C. – ESPN College Football App
Our partner – Snappy
Most customer support apps have some kind of learning curve as you try to figure it out. With Snappy, their new interface is drop dead easy to use and lets you focus on what matters most – your customers.
They’ve got a great 30 day entirely free trial so go check them out here.