This week we talk about UserVoice dropping IE8 for admins, a sci-fi email reply back to a customer, personalizing your customer service, and how to deal with team shortages. Plus you see us all find out that Google Hangouts have hats. 🙂
All that and more from the best team in customer support on this episode of the live Support Hangout!
Watch to the show
Show Notes and Links
- UserVoice drops IE8 for their admin console
- Support emails from the future
- Personalize customer service to create amazing customer experiences
- How to keep your cool when you’re understaffed and extra busy
This week’s shoutouts
This week’s sponsor – Snappy
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They’ve got a great 30 day entirely free trial so go check them out here.