This week we talk about Myspace cutting off access to data, Zynga having a complete stranger getting support emails, and ideas about your app’s status page. We’ve also got a special guest on the show, which makes it even more awesome.
All that and more from the best team in customer support on this episode of the live Support Hangout!
Watch to the show
Show Notes and Links
- Myspace deletes your blog with no warning
- Zynga’s mistake puts a random stranger into customer support role
- On status page design
- StatusPage.io – the name of the status page app that I couldn’t remember.
This week’s shoutouts
- From Jeff – Trello
- From Ian – Ruby Receptionists
- From Chase – StoryWorth
Our partner – Snappy
Most customer support apps have some kind of learning curve as you try to figure it out. With Snappy, their new interface is drop dead easy to use and lets you focus on what matters most – your customers.
They’ve got a great 30 day entirely free trial so go check them out here.
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