Jeff Vincent from Wistia is on the show this week. We talk about hiring new people, how programmers can work with the support team, and what happened when they started downplaying their phone support.
Listen to the show
Show Notes and Links
- Jeff Vincent – Website // Twitter
- The Industry
- Alyssa’s Twitter Question
- Code School
- Wistia’s Customer Champion job
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This week’s sponsor – HelpSpot
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