Our new manager series is a wrap! In this last episode of the series, we’ll tackle a few linger questions from our listeners.
#112 – Manager Evaluations
Every manager is held accountable to their team’s numbers. That can be tough without a true evaluation by your team. But what does that evaluation look like? And how do you keep that process from being too corporate-feeling?
#111 – Finding a Mentor
For a new manager, having a mentor can help with situations that are unfamiliar or not outlined in a policy somewhere. Mentors can also help a new manager become a better manager, provide a sounding board, etc. But how do you find one?
#110 – Going on Vacation
Everyone needs a break to enjoy a nice, relaxing vacation. When you’re the manager though, it can be tough to actually relax! On this episode, we’ll look at ways you can prep your team for your vacation so you can actually enjoy that time off.
#109 – Let’s Experiment
When you’re a new manager, it’s tempting to start changing things right away. All those ideas you’ve heard on our show makes you want to start trying new things right away! But how soon should you start experimenting? And where’s the best place to start?
#108 – Data, Data, Data!
As a new manager, it’s tempting to track all the things. You start hooking up ratings at the end of every support ticket, create a NPS survey to send out, and even start tracking reply times. But what’s the important data to watch? And what can you safely ignore at the beginning?
#107 – Manager Transparency
Transparency is all the rage these days. Companies like Buffer and Square often highlight how much of a boost it’s been for their teams. Team members know not only what’s happening but why it’s happening. But how much should a manager really share? Are there some things best kept private?
#106 – Let’s Talk Money!
Money’s always a tricky topic, especially if you’ve never handled things like setting salaries and benefits before. You want to attract the best talent that you can. But you have to balance that with your budget. What’s a new manager to do?
#105 – New Hire Onboarding
You’ve hired a new team member. Now what?
Just like you onboard new customers to your product, you should onboard new hires too! Their first week with your team is crucial. With this episode, we’ll help you craft a new hire onboarding plan that will help set them up for success from the very first day.
#104 – Mastering the One-on-One
One-on-ones are a great opportunity to help your team members grow. But as a new manager, they can be intimidating, especially if you’ve never done one before. On this episode, we’ll talk about a few things to keep in mind as you prep for your one-on-ones.