This week we’re talking about help sites. Take a look at the Automattic help site, the Buffer site, the Wistia one, and the Basecamp one – you’ll see four completely different designs and four different approaches.
Help sites are something you can always tweak and adjust after you set one up for your product. But when you’re creating one for the first time and you’re staring at that blank slate, what do you start with?
All that and more from the best team in customer support on this episode of the live Support Hangout!